Head-to-Head Comparison

Close vs Freshsales

Comparing two top contenders in crm. Find out which tool matches your needs.

C

Close

4.6
Visit Website
F

Freshsales

4.5
Visit Website

At a Glance

Feature
Close
Freshsales
Pricing Model
subscription
freemium
Starting Price
Subscription based
Free
Rating
4.6
4.5
Reviews
980
1500
C

Close Pros & Cons

Pros

  • Optimized for teams doing high-volume calling
  • All-in-one communication reduces app switching
  • Intuitive and fast interface
  • Robust email sequencing features
  • Strong focus on productivity metrics

Cons

  • Higher starting price than basic CRMs
  • Mobile app functionality is limited
  • Less suited for field sales or complex enterprise relationships
F

Freshsales Pros & Cons

Pros

  • Feature-rich free tier available
  • AI capabilities (Freddy AI) help score leads
  • Clean and modern interface
  • Excellent integration with Freshdesk
  • Quick setup time

Cons

  • Reporting can be less flexible than larger enterprise tools
  • Support response times can vary
  • Advanced automation limited to higher tiers

Our Verdict

If you prioritize Optimized for teams doing high-volume calling, then Close is the winner. However, for teams needing Feature-rich free tier available, we recommend Freshsales.