Head-to-Head Comparison
Freshsales vs Close
Comparing two top contenders in crm. Find out which tool matches your needs.
At a Glance
Feature
Freshsales
Close
Pricing Model
freemium
subscription
Starting Price
Free
Subscription based
Rating
Reviews
1500
980
F
Freshsales Pros & Cons
Pros
- • Feature-rich free tier available
- • AI capabilities (Freddy AI) help score leads
- • Clean and modern interface
- • Excellent integration with Freshdesk
- • Quick setup time
Cons
- • Reporting can be less flexible than larger enterprise tools
- • Support response times can vary
- • Advanced automation limited to higher tiers
C
Close Pros & Cons
Pros
- • Optimized for teams doing high-volume calling
- • All-in-one communication reduces app switching
- • Intuitive and fast interface
- • Robust email sequencing features
- • Strong focus on productivity metrics
Cons
- • Higher starting price than basic CRMs
- • Mobile app functionality is limited
- • Less suited for field sales or complex enterprise relationships
Our Verdict
If you prioritize Feature-rich free tier available, then Freshsales is the winner. However, for teams needing Optimized for teams doing high-volume calling, we recommend Close.