Head-to-Head Comparison

Freshsales vs Salesforce

Comparing two top contenders in crm. Find out which tool matches your needs.

F

Freshsales

4.5
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S

Salesforce

4.5
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At a Glance

Feature
Freshsales
Salesforce
Pricing Model
freemium
subscription
Starting Price
Free
Entry-level available
Rating
4.5
4.5
Reviews
1500
1247
F

Freshsales Pros & Cons

Pros

  • Feature-rich free tier available
  • AI capabilities (Freddy AI) help score leads
  • Clean and modern interface
  • Excellent integration with Freshdesk
  • Quick setup time

Cons

  • Reporting can be less flexible than larger enterprise tools
  • Support response times can vary
  • Advanced automation limited to higher tiers
S

Salesforce Pros & Cons

Pros

  • High degree of customization
  • Extensive integration marketplace
  • Advanced reporting functionality
  • Scalable for large enterprises
  • Strong developer community

Cons

  • Steep learning curve for new users
  • Total cost of ownership can be high
  • Implementation often requires technical expertise

Our Verdict

If you prioritize Feature-rich free tier available, then Freshsales is the winner. However, for teams needing High degree of customization, we recommend Salesforce.