Head-to-Head Comparison
Salesforce vs Freshsales
Comparing two top contenders in crm. Find out which tool matches your needs.
At a Glance
Feature
Salesforce
Freshsales
Pricing Model
subscription
freemium
Starting Price
Entry-level available
Free
Rating
Reviews
1247
1500
S
Salesforce Pros & Cons
Pros
- • High degree of customization
- • Extensive integration marketplace
- • Advanced reporting functionality
- • Scalable for large enterprises
- • Strong developer community
Cons
- • Steep learning curve for new users
- • Total cost of ownership can be high
- • Implementation often requires technical expertise
F
Freshsales Pros & Cons
Pros
- • Feature-rich free tier available
- • AI capabilities (Freddy AI) help score leads
- • Clean and modern interface
- • Excellent integration with Freshdesk
- • Quick setup time
Cons
- • Reporting can be less flexible than larger enterprise tools
- • Support response times can vary
- • Advanced automation limited to higher tiers
Our Verdict
If you prioritize High degree of customization, then Salesforce is the winner. However, for teams needing Feature-rich free tier available, we recommend Freshsales.