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Teamwork

Project management for client work

4.5
(1100 reviews) Agency Favorite Client Friendly

Overview

Teamwork creates software designed to help agencies and service businesses manage their client work, scale operations, and improve profitability. Unlike general-purpose tools, it emphasizes features that matter most to client-facing teams: tracking billable hours, managing client permissions, and ensuring projects are delivered on budget.

Key Features

Client Collaboration

Teamwork allows agencies to invite clients into projects (at no extra cost) with specific permission levels. Clients can view progress, approve deliverables, and add comments without seeing sensitive internal data or budgets.

Time Tracking & Billing

The platform includes native time tracking, allowing users to log time against specific tasks and projects. This data feeds directly into billing reports, making it easier to invoice clients accurately for billable hours.

Profitability Tracking

By tracking time and expenses against set budgets, Teamwork provides real-time insights into project profitability. Managers can spot when a project is running over budget before it becomes a financial loss.

Workload Management

Visual resource planning tools help managers see who is overbooked and who has capacity. This ensures work is distributed evenly and deadlines are realistic.

Pricing

Pricing and plan details may change over time. The information below reflects the general structure of Teamwork’s plans.

  • Free Forever: Basic plan for very small teams to get started.
  • Deliver: Core project management features for teams managing multiple projects.
  • Grow: Added financial tools, budgeting, and resource scheduling for scaling agencies.
  • Scale: Advanced profitability reporting and unlimited retainer management for large firms.

Who Should Use Teamwork?

Ideal for:

  • Marketing and digital agencies.
  • IT service providers and consultants.
  • Professional services firms managing client deliverables.
  • Teams that need to track billable time rigorously.

Verdict

Teamwork is the go-to solution for businesses that bill for their time. While it may lack the flashy UI of some competitors, its feature set is laser-focused on the operational needs of agencies. It effectively solves the problem of connecting project execution with financial performance.

Rating: 4.5/5 - The standard for client-focused project management.

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Quick Info

Pricing Model

freemium

Starting Price

Free

Overall Rating

4.5 /5.0

Pros & Cons

Pros

  • Excellent for managing client projects
  • Built-in time tracking and invoicing features
  • Unlimited client users on most plans
  • Scalable for growing agencies
  • Strong customer support

Cons

  • Interface can feel utilitarian
  • Reporting can initially be overwhelming
  • Mobile app has limited functionality compared to desktop

Key Features

  • Client access controls
  • Time tracking and billing
  • Project templates
  • Workload resource management
  • Milestones and Gantt charts
  • Intake forms
  • Profitability reporting
  • Integrations with accounting tools