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Slack

Team communication platform

4.7
(1523 reviews) Most Popular Editor's Choice

Overview

Slack is a messaging app for business that connects people to the information they need. It organizes communication into channels, providing a shared view of progress and purpose. The platform creates a centralized location for team discussions, file sharing, and tool notifications.

Key Features

Channels

Communication is organized into channels, which can be designated by project, topic, or team. Public channels are open to team members, while private channels are used for sensitive or specific group discussions.

Integrations

Slack connects with a wide variety of software tools, allowing users to receive notifications and perform actions from other apps directly within the interface.

The platform archives messages and files, providing a search function to retrieve historical information and context from past conversations.

Workflow Builder

This feature allows users to automate routine processes, such as collecting requests or sending standard updates, without requiring coding skills.

Slack Connect

Enables collaboration with external organizations by allowing shared channels between different Slack workspaces.

Pricing

Pricing and plan details may change over time. The information below reflects the general structure of Slack’s plans.

  • Free: Introductory plan with access to recent message history and basic features.
  • Pro: Paid plan for small teams, offering unlimited message history and unlimited integrations.
  • Business+: Designed for scaling organizations, adding single sign-on (SSO) and data export capabilities.
  • Enterprise Grid: Custom solution for large and complex organizations requiring advanced administration and security.

Who Should Use Slack?

Ideal for:

  • Distributed or remote teams requiring real-time communication.
  • Technology companies and startups.
  • Teams looking to consolidate communication tools.
  • Organizations that utilize multiple software integrations.

Verdict

Slack is a widely used tool for team communication, effective at ensuring transparency and rapid information sharing. Its integration capabilities make it a central hub for workflows. The free version suits small teams, while paid tiers provide the historical data and administrative controls needed by larger businesses.

Rating: 4.7/5 - A robust platform for workplace connectivity.

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Compare Slack

Quick Info

Pricing Model

freemium

Starting Price

Free

Overall Rating

4.7 /5.0

Pros & Cons

Pros

  • User-friendly interface
  • Search functionality for archives
  • Large ecosystem of integrations
  • Mobile application support
  • Reduces reliance on internal email

Cons

  • Notification volume can be high
  • Message history limits on free plan
  • Costs scale with team size

Key Features

  • Channel-based organization
  • Direct and group messaging
  • Voice and video calls (Huddles)
  • File sharing and search capabilities
  • Third-party app integrations
  • Workflow Builder for automation
  • Security and compliance features
  • Cross-platform accessibility