Close

Overview

Close is a CRM designed specifically for startups and SMBs focused on “high-velocity” sales—meaning teams that close a lot of deals quickly. It integrates calling and emailing directly into the heart of the platform. The goal is to minimize the time salespeople spend on administrative data entry and maximize the time they spend talking to prospects.

Key Features

Power Dialer

Close’s standout feature is its built-in phone system. Sales reps can make calls directly from the CRM with a single click. The power dialer allows teams to call through a list of leads automatically, significantly increasing the number of daily conversations.

Email Sequences

Users can set up automated email drip campaigns that stop automatically when a prospect replies. This allows sales teams to nurture leads at scale while maintaining a personal touch.

Smart Views

Instead of static lists, Close uses “Smart Views”—dynamic filters that update in real-time. For example, a rep can work from a view showing “Leads in California who opened an email today but haven’t been called.”

Activity Reporting

The platform tracks every interaction automatically. Managers get detailed leaderboards showing not just revenue, but leading indicators like call duration, emails sent, and connection rates.

Pricing

Pricing and plan details may change over time. The information below reflects the general structure of Close’s plans.

• Startup: Entry-level plan for small teams, including core calling and email features.
• Professional: Adds calling automation (power dialer) and email sequences.
• Enterprise: Includes predictive dialing, call coaching, and custom roles for scaling large teams.

Who Should Use Close?

Ideal for:

• Inside sales teams making outbound calls.
• SaaS startups and tech companies.
• Teams that want communication tools built-in, not bolted on.
• Managers focused on activity metrics and call volume.

Verdict

Close is a strong CRM for teams whose primary job is dialling and emailing. It removes friction from the outreach process effectively. However, it is a specialized tool; for businesses that need complex project delivery or field sales management, a general-purpose CRM might be a better fit.

Rating: 4.6/5 - A productivity-focused CRM for sales teams.